Every document read. Fraud assessed. The amount proposed. Your handler decides and signs, with an audit trail at every step.
No commitment. 30 minutes. With a case from your line of business.
Human review
By the numbers
specialised artificial intelligence agents analyse every claim
of decisions with an immutable audit trail
languages for policyholder letters, drafted automatically
reference regulators in the compliance framework
Why Veritio
Today, a claims handler spends most of the day assembling dossiers, looking up parts prices and writing letters. Veritio does that work for them. The handler keeps what only they can do: decide.
Policy, adjuster report, invoices and photos arrive separately and are organised by hand before any decision.
With no market prices or similar cases at hand, every assessment differs and money leaks out.
Patterns across claims, adjusters and repair shops only surface if someone cross-checks them, and there is never time.
Without a shared dashboard, no one knows where the delays are or how the workload is spread.
How it works
Four steps between the document that comes in and the letter that goes out. The handler is at the centre.
Claim documents come in and leave as structured data.
4 documents read and structured in seconds
The agents cross-check everything against the market and the insurer's rules.
The handler approves, adjusts, rejects or investigates, and the decision is logged.
Cross-checking appraisal with invoice
Checking the policy history
Calculating risk score
Score 80, recommend rejection
The letter to the policyholder comes out drafted, in their language, ready to review.
Decision letter drafted, with the rationale explained and the full audit trail
4 documents read and structured in seconds
Illustrative simulation of Veritio's workflow on a real claim. The final decision is always confirmed by a human handler.
The product
Triage, fraud, valuation and consolidation specialists work through the full dossier and produce a grounded recommendation, with a trail of every lookup they ran.
Reads policies, adjuster reports, invoices and photos, and organises everything into a structured dossier in seconds.
A suggested amount based on part prices, labour rates and market settlement bands, line by line.
Cross-references the policy history, adjuster frequency and repair-shop network, and flags before payout with the concrete evidence.
17 boxes read
Reads the European accident statement and sketch, identifies the insured vehicle and works out the fault percentage from the 17 boxes. If anything doesn't add up, it goes to the handler.
Ask by text or voice about any claim. It answers from the same sources as the analysis agents, never with made-up facts.
Savings calculator
Set the values to match your company and see how much time your team gets back every month.
Illustrative estimate, calculated only from the values you enter (1 full-time handler = 140 hours/month). Not a guarantee of results.
What used to take two days: reading the file, cross-checking part prices, writing the letter. Today, our AI agents handle it all in minutes. I still make the decision. But I decide with the whole file in front of me, analysed, cross-checked and ready, without losing hours to manual work. This is real productivity: what used to take days now takes minutes to decide.
The recommendation is a suggestion. The decision and its rationale are recorded immutably, ready for the regulator.
Structure aligned with the leading insurance regulators: the ACPR (France), ASF (Portugal), DGSFP (Spain), FINMA (Switzerland), FSMA (Belgium), DNB (Netherlands), BaFin (Germany), FCA (UK), and ARSEG (Angola).
Sensitive claims data handled with full isolation between insurers.
Human oversight is mandatory and the recommendation is always explainable, with a trail of every step.
The AI suggests and justifies. The handler decides and signs every case.
Integration
Three integration levels, from fastest to stand up to deepest, to match each insurer's technical maturity.
The core system exposes an API: Veritio reads new claims and returns the score, suggested value and dossier, inside the interface the handler already uses.
2 to 4 weeks
For legacy systems with no API, automatic export and import via periodic files or a shared folder.
1 to 2 weeks
For browser-based systems, Veritio sits inside the handler's working screen, as part of the same system.
6 to 8 weeks
Pilots almost always start at level 1 or 2. Level 3 is for teams that want the fully embedded experience.
Upload the internal manuals, underwriting policies and past decisions. Describe the flow in plain language, and Veritio applies it to every claim, with no team coding rule by rule.
See the Automation StudioUpload
Manuals, value tables and examples of past decisions.
Describe
The process in plain language, as you would explain it to a new handler.
Validate
The team audits and tests the flow against real cases before activating it.
Price follows claim volume and the number of handlers. No cut of what you save, and none of what you pay out.
Get ahead of the curve. Be one of the first insurers to use our AI agents to transform your claims department.
To start with a bounded portfolio and prove the value on your own book, already in real production, with real dossiers.
Your whole portfolio, with no volume caps.
On request
Once you've validated the first dossiers in the Pilot, scale to your insurer's whole portfolio, with the compliance and integration depth the operation demands.
Most insurers start the pilot in 2 to 4 weeks and move to operation once the first dossiers check out.
Frequently asked questions
No. Veritio analyses, cross-checks and recommends, always with the rationale and sources in view. The final decision always belongs to a human handler, who approves, adjusts, rejects or investigates, and it is recorded immutably, as the AI Act requires.
No. Veritio connects to what you already have, via API, via files or embedded in the handler's screen. The pilot almost always starts in 2 to 4 weeks, with no data migration.
Each insurer is fully isolated from the others, access is controlled by role and integration credentials are encrypted. The platform was designed for GDPR from day one.
Every amount has its source explained, line by line, and every agent lookup is in the audit trail. The handler sees exactly why, corrects whatever is needed, and their decision is the one that counts.
Yes. In the Automation Studio you upload your manuals and describe the process in plain language. Veritio turns it into rules your team tests on real cases before switching them on.
A fixed monthly subscription, with no commission on what you save or on what you pay out. The Pilot is €2,100/month during the launch programme, only for the first 10 insurers.
Next step
We show you Veritio analysing a claim from your line of business, from the first document to the final letter, and we scope the pilot together.
No commitment · 30 minutes · A case from your line of business